We reserve the right to change these Terms and Conditions occasionally. If this happens we will inform you by posting the updated Terms and Conditions on the website.
All prices include packing and Free Delivery costs.
Prices are subject to change without notice.
|Purchasing the existing and commissioned artworks|
Once we confirm the payment for the artwork (after acceptance in the case of commissioned pieces), your order will normally be dispatched within 2 to 4 working days. Free delivery option will be fulfilled via standard delivery means. Any requirements for priority delivery will incur additional costs.
If any delays occur you will be notified as soon as possible. You will be given the option to arrange a convenient delivery date or to cancel the order with a full refund.
Please advice us if you do not receive your artwork(s) within 14 days of dispatch so that we can trace the shipment.
|Return / Refund / Cancellation Policy:|
All artworks are carefully checked before dispatch. Occasionally, one might get damaged or lost in-transit, and we will make every effort to rectify the situation. We will do our best to ensure that you are fully satisfied with your purchase.
In the case of damaged artworks in-transit, inform us within 7 days of receiving them. Keep all the packaging material; we will arrange to have the artwork returned at our expense. You will have a full refund which will be made within 28 days of receiving the artwork back.
In the case of lost or delayed parcels, we will take a reasonable time to track the parcel and establish its whereabouts. If the parcel is located we will arrange for it to be delivered to you as soon as possible. If it is deemed lost, you will have a full refund.
If the artwork is purchased from our existing catalogue, and is not acceptable for any reason, it may be returned within 14 days for a refund but you must contact us first for authorization. Artworks returned which are not damaged will be subject to a 20% re-stocking charge. Refunds will be made within 28 days of receiving the artwork back. All artwork must be returned in an original condition we recommend a ‘courier signed for’ service. Please note you are responsible for the costs of returning the artwork to us, insurance, and any damage cost incurred in-transit.
If the artwork purchased via the Commissioning process, once you accepted the completed artwork, the refund policy does not apply.
|Our Commitment To Privacy|
|Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices.|
We do not currently store or intend to store your financial details (credit or debit card numbers).
We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.
We use the information you provide about someone else (for example when sending a painting as a gift) when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order.
We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose, except our internal weekly newsletter, and are not shared with outside parties. You have the right to opt out of our internal newsletter if you so wish.
You can register with our blog if you would like to receive our e-mail newsletter as well as updates on our new art works and services. Information you submit will be used for this purpose only.
We never use, share, or sell the personally identifiable information provided to us with outside parties.
Please note that if you share personal information like your full name, and your comment in our guestbook or blogs, this information can be viewed by anyone reading the comment section of that post. Only supply information that you are comfortable with everyone seeing.
If you have any questions regarding your privacy please feel free to contact us.
Copyright © 2013 – Jean David and JeanDavidFineArt.com –
Any redistribution or reproduction of part or all of the contents in any form is prohibited. Use only with written permission. For written permission, please e-mail us.
– See more at: http://www.jeandavidfineart.com/contemporaryart/terms-conditions-2/#sthash.VPliIu4d.dpuf